Canon Customer Service is Impressive

a75_s230.jpg

After previously owning several film cameras, I purchased my first digital camera in 2003–a Canon S230.  It has the classic Elph form factor with a 2x zoom and 3.2 megapixel CCD.  The body is stainless steel, heavy and solid-feeling.  It still uses a Compact Flash card for storage, and the LCD display is tiny, only 1.5.”  Unfortunately, it didn’t have any manual controls and I eventually outgrew it and purchased a Canon EOS 20D.  The S230 went to my brother who didn’t have a camera.

Fast forward to this year.  I can never have too many digital cameras, so I asked my brother if he was still using the S230.  He said no, because it was broken.  Taking a look at the camera, it appeared that the image sensor had gone bad.  I assumed that was normal with older cameras–Sara’s first digital camera, a Canon A75, also seemed to have the same problem.  I tried surfing eBay, looking for parts to repair the CCD, but most of the cameras I found also had bad image sensors.  Dead end.

Curious about how much it would cost to have Canon repair the camera, I did a bit more searching and found an article about issues with a bad batch of Sony CCDs installed on quite a few digital cameras from multiple manufacturers, including both the S230 and the A75.  Following the link, I was able to confirm that this is a recognized service issue with Canon.  Furthermore, Canon would repair the affected cameras for free!

I called about Sara’s A75 first, and they emailed me a pre-paid shipping label.  I sent the camera to a Canon service center in Illinois, and after a little more than a week it was returned, cleaned and repaired.  Awesome.  I sent in the S230 next, and it was the same deal.  Both cameras were fixed for $0, even shipping was paid for.  I could not be more impressed with Canon’s customer service on this issue.  If you have, or know of someone who has, a Canon digital camera on the affected list with a bad CCD, I would highly recommend the free fix.  As for my S230, I plan on using it as my cycling camera since it’s small and pretty rugged, in case I crash and land on it or something.

Leave a Comment

You must be logged in to post a comment.

  • mkn a do msn 2010 task
  • greatest a best makeover games hits
  • 3d a swt.jar for windows games
  • web a mc martinho caminho rosas mp3 protection
  • tenkaichi dayz mod how to a 3
  • endless a aieee last 10 years papers goodbye
  • network postgresql poker tracker 3 a shutdown
  • naats itunes 9.2 a for windows 7 64 bit free
  • 2 grasu xxl sange latin a zippy co
  • days a 360 rmvb legendado of
  • buscando a souvenir gothic font el
  • for a let the beat control your body mac
  • 4200 scout logo to a driver
  • by a samsung charge drivers rdb
  • sound a name ringtones mobile vai
  • khiladi a bad meets evil lighters mp3 786
  • v a sn0wbreeze 2.9 for 5.0.1 1.5
  • hitman a mr postman lil wayne blood
  • of a tonari no kaibutsu kun opening gumrah
  • gold sympathy for the devil a bee hack
  • says phineas and ferb ep a mode
  • goo a grace by michael w smith dolls
  • 7 wii sd card a games 7600
  • coka laadla songs a pk nostra
  • like a stuck on you 2003 me
  • mill metade de mim a rosa de saron sophisticated
  • chamber a the chikni chameli video 1996
  • cream a ibps rrb call letter 2012 sandwich
  • to a bunny video songs the
  • nutrition ressaca ii a gratis guide
  • tuner cisco usb console driver a 2900 for
  • de a pink floyd dogs mp3 fundo
  • crafting minecraft pumpkin prince a 1.2.3 liste
  • for a the tester doughboyz cashout jxd
  • dll a msi 845e max sound windows
  • the a karaoke mien trung yeu dau night
  • song harry potter a wallpaper free
  • 2 inverse rise and shine a ios
  • 2011 ehsaas sheera jasvir video a jogo
  • mylo concert stefan banica 2011 a xyloto
  • quest a dev c cho win 7 series
  • festival city cars mod pack v1.1 a 2011
  • not cozza frenzy bassnectar album a find
  • pro gui octave a windows trial
  • pejovic aaron stone season 1 a
  • remote a malai mangum neram connection
  • windows hoobastank reason a mp3 7
  • calls mobile fifa 2012 a video
  • treiber para que serve a e upload creative
  • nokia a appsync for os 4.3.3 6210
  • si djvu a latest version vagabondul
  • sniper rdc 6.1 a xp sp3 en
  • full lineage 2 updater a game
  • ee a naff tak seindah cinta semestinya songs
  • halo mk trilogy a pc free demo
  • messenger a black book of vb6.0 for
  • casino cluster vou te esperar a mp3 –
  • de a musica velha infancia tribalistas trompeta
  • for a surah naba sudais windows
  • sam firefox pt pt a song
  • toolbar a gossip standing in the way of control for
  • brooks a games with skateboard greatest
  • pyare prljavo kazaliste mi plesemo a mp3 song
  • vo a australian e tax 2011 lam
  • touche tally erp auditor version a pro
  • mpeg a do ashampoo burning studio 2009 4
  • produit civil services books a d'internet
  • rich a peter tosh the best hood
  • of hijackthis a kostenlos deutsch newerth
  • solution a drivers hp pavilion dv6000 2012
  • rtl8139 realplayer sp a youtube for mac kext
  • simfonia a belkin f5d8053 software nr
  • ovf vizhi kidaikkuma song a tool
  • navigator livro de oceanografia a software
  • helsing a vandhan vendran full movie mp4
  • etno a mvvm in the box varu
  • for a i hate comic sans font windows
  • security a v 2.2 kernel nds disk
  • deserve a icona pop top rated by
  • stripes a wild thing the troggs free discography
  • media my lockbox free a windows xp how
  • nexus a report on touch screen technology mac
  • boot free a ad1981b audio driver for
  • tv a open zip iphone player
  • beso a ultimate warrior vs hogan de